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Welcome to Moving South Immigration

A personalized immigration service to private individuals as well as corporate companies.

  • Writer's pictureSue-Allan Mehl

Lost VFS receipt - here's what you need to do

We often receive enquiries from applicants who lost their original VFS receipts, and they do not know how to collect their outcomes.

The advice is quite simple - if you are no longer in possession of your original VFS receipt, you are obliged to visit your nearest police station and obtain an affidavit stating that you lost the VFS receipt.

On day of collection, you will be required to submit the original affidavit and your passport to VFS. If you have a copy of your VFS receipt or the VFS appointment letter, please add this to the collection documents.

Recommendations to avoid this inconvenience -

  • Immediately after obtaining your original VFS receipt, make a clear copy or scan of the receipt.

  • Store the VFS receipt in a safe place. Many individuals store the receipt in a safe place together with their passports;

  • Do not travel around with your VFS receipt

For more information or clarity on the VFS process, do not hesitate to contact us via our Contact Form on Alternatively, we can be contacted on +2773 5357 534 or


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